Vision and Mission

DOLORES HOTELS AND RESORTS

 

VISION STATEMENT

“We are the most preferred, globally competitive destination committed to EXCELLENT and EXCEPTIONAL Guest experience.”

 

MISSION STATEMENT

We will achieve this by our commitment to excellence in:

  • Operations. We commit to deliver the highest level of guest satisfaction.
  • Marketing. We commit to be creative and innovative guaranteeing exceptional guest experience.
  • Financial. We commit to financial success, stability and reliability.
  • Technology/Engineering. We commit to provide the best technology available for our guests; Simplify our processes for quick results; provide world class architectural design and economically, environmental designs.
  • People. We commit to provide safe working environment, continuous training and development equipping and motivating them to excel and be innovative.
  • Leadership. We commit to: 
    • develop our people to become dynamic and proactive leaders. 
    • create an environment where our employees will achieve personal and career goals. 
    • nurture spiritually-guided leaders. 
    • develop goal-oriented and results driven leaders.
  • Organization. We commit well-organized teams promoting the values of caring, loyalty and integrity.

CORE VALUES

  • GOD-FEARING
  • TEAMWORK
  • INTEGRITY
  • COMMITMENT
  • EXCELLENCE
  • LOYALTY